Because of manufacturing limits, our seller fulfills orders during a limited time frame. If you want to get your order quickly, make sure to place it before the 15th of every month. (Your order will be shipped by the 1st of the following month.) Orders placed after the 15th will ship during the next “cycle”. (For example, an order placed on November 17th will not be shipped until January 1st.)
You can also fill out a form through the “Need Help?” button (in the footer of the store’s page) to receive a tracking number for your order. This policy does not apply to holiday orders. Please place your order by November 27th for guaranteed Christmas delivery.
Unfortunately, we cannot accept exchanges; our manufacturer has limited supplies. All items are made-to-order.
Unfortunately, we cannot accept returns. Our manufacturer has limited supplies and can’t accept returns or exchanges. However, most of our products have a sizing chart that you can reference. (The sizing chart can be found by selecting an item, scrolling down to the “Size” selection, and clicking “Size Chart”.)
It depends on where you want your order to be shipped! Products can be shipped anywhere in the continental U.S. (for a fee) or to Noorda-COM campus, for free.
We can’t guarantee a refund, but if you call within 24 hours of placing an order and during a non-processing time period (the 3rd and 4th week of the month), we might be able to cancel your order. However, due to manufacturing limitations, our store seller typically cannot cancel orders.
Orders can be sent to Noorda-COM campus for free. If you’d like to send an order to your home or another residence (within the continental U.S.), a shipping fee will be applied to your order.
For any questions, comments, or concerns, please fill out a form via the “Need Help?” button at the bottom of each page or reach out via the contact methods in the footer. (These contact forms will send you to our manufacturer, 1122 Apparel.)
Our store is open 24/7, 365 days a year. (In the past, it was open for a couple months every season.) However, our manufacturer only fulfills orders during the last two weeks of the month. Our shipping process may be slower than you expect, please reference the FAQ entitled “When will my order arrive?” to familiarize yourself with our shipping timelines.
The Office of Institutional Advancement manages the Noorda-COM Merchandise Store. They design special edition items, edit product descriptions, and help with orders shipped to campus. (They also choose what appears on the storefront.) Our manufacturer is a local business, 1122 Apparel.
This is the only Noorda-COM-run store. (In the past, there was a separate employee store, but it was permanently combined with this store.) Noorda-COM employees occasionally create t-shirts or other apparel for events via online stores, but those manufacturers aren’t affiliated with or overseen by Noorda-COM.
10% of all purchases will go into the Noorda-COM student scholarship fund. (The rest of the proceeds are retained by our manufacturer, who handles the purchase, printing, and fulfillment of all orders.)
Our store is stocked with basic items for all seasons. However, we occasionally add seasonal or “special edition” items.